ROLE: HVAC Technician

POSITION SUMMARY:

The HVAC Technician works primarily in a residential setting. Our technicians work primarily in existing buildings doing maintenance, service and repair work . They work with, and oversee work with, numerous system parts and mechanisms. They work with Customers, Dispatchers, Interoffice personnel, Management, and other Technicians to build a high level of teamwork and morale. This is a critical role that requires technical expertise, problem-solving skills, and a commitment to providing high-quality service to our customers.

The goal of every employee-owner at HB Home Services to provide a 5-star experience for customers and co-workers alike while practicing and promoting our mission statement and core values.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintain and repair HVAC systems including furnaces, air conditioners, heat pumps, boilers, and other related equipment
• Inspect and diagnose HVAC systems, providing recommendations for repairs or replacements
• Perform routine maintenance tasks such as cleaning coils, replacing filters, and checking refrigerant levels
• Repair ductwork to ensure proper airflow and ventilation.
• Act as a trusted advisor to recommend appropriate upgrades.
• Test HVAC systems for correct and efficient operation
• Provide excellent customer service, explaining repairs and maintenance recommendations
• Keep accurate records of work performed, including time spent, materials used, and any issues encountered
• Provide exceptional customer service, answering questions, and explaining repairs or maintenance recommendations to customers.
• Keep accurate records of work performed, including time spent, materials used, and any issues encountered.
• Always follow safety procedures and guidelines to ensure a safe working environment.
• Perform work within OSHA guidelines.
• Stay up-to-date with industry trends, regulations, and best practices through ongoing training and professional development
• Promote and follow building, job site and department procedures and policies
• Abide by the Home Service Team guidelines as set forth in the Company Handbook
• Maintain clean organized and mechanically sound company provided service vehicle
• Obey Department Uniform and Appearance Policy
• Comply with NFPA 70E regulations
• Operate a company vehicle to run installation jobs for customer needs
• Other duties as assigned

MINIMUM / PREFERRED EXPERIENCE AND EDUCATION:

• High school diploma, completion of G.E.D.
• Operating knowledge of HVAC system
• Equivalent technical school or work experience
• Five or more years of experience in related trade
• Valid Driver’s License with a clean driving record is required
• EPA Certification preferred but not necessary.
• Must demonstrate proficiency in area of all certifications

• SKILLS:

• Ability to communicate, interact and work effectively and cooperatively with people
• Ability to work independently and as part of a team
• Ability to read and interpret technical manuals, schematics, and blueprints
• Perform math computations needed in the trade
• Knowledge of trade related tools needed for job applying
• Operating knowledge and working proficiency with hand-held computer (i.e. smartphone, tablet).
• Must provide all own hand tools

BENEFITS:

• Stable employment, expanding career field, and competitive salary offered
• Employee Owned and Operated – Employees earn ownership share that can provide retirement income
• Employer-paid 401k, no required employee contribution
• Additional 401K Retirement Options Available
• 100% Employer paid Short- and Long-Term Disability insurance
• 100% Employer paid Life Insurance Policy
• Low Cost Medical Benefits
• Dental and Vision Insurance options are available
• Structured bonus plan
• On Going Training Opportunities
• Potential Professional and Personal Growth Opportunities
• Paid Time Off (PTO)
• Paid Holidays
• Company provided tablet and phone